Is there a consultation fee? Customer service differ in their service attitude, response content, etc.?
There isn't much difference, but since we receive thousands of messages daily, it's difficult for customer service to respond immediately. We can only prioritize replies to devotees who have paid the consultation fee. We hope all devotees will understand.
For devotees with more urgent matters, you may also pay a consultation fee to have customer service prioritize your request.
客服的免費給予回應是老佛爺的一片好意，希望各位信眾能好好善用，切勿騷擾或惡意謾罵！
會不會諮詢之後，發現做了法事也沒用？或是法事成功率不高？
基本上，諮詢費只是一個時間的費用，讓老佛爺針對您的情況給予專業建議，與法事成功率無關。
Any advice given and the methods adopted are based on experience, but the extent to which they can influence outcomes varies from person to person depending on individual circumstances and the energy solutions implemented.
